As we've turned the final pages of 2023 and now set our sights on 2024, it felt like an appropriate moment to pause, reflect, and shine a light on the steps we've made over the past year at BugSplat.

There are a couple of compelling reasons to do this:

First, we recognize that some of our key updates might slip under the radar amidst the hustle and bustle of daily tasks. Highlighting these changes is our way of giving you a second chance to discover some useful new features at your disposal.

Second, the BugSplat team works diligently to ship out these upgrades, and we don’t always take enough time to highlight accomplishments before moving on to the next task. The end of the year is a great time to do just that.

Before we dive into the rest of the email, I want to acknowledge the everyday work it takes to keep BugSplat up and running, the kinda of stuff that doesn't make it into end-of-year lists. Our dev and support team is continually shipping backend performance enhancements, swiftly resolving user support issues, and crushing a host of other critical improvements that keep our systems green. Thanks, ya'll! 🙌

Now, let's take a closer look at some of the changes and milestones achieved together in 2023

🌀 A New Approach to Grouping Crashes: The Auto Grouping Feature

• Our new auto-grouping feature marks a significant advancement in how crashes are grouped and analyzed. By intelligently bypassing less relevant stack frames, our pattern-based rules enable the creation of meaningful crash groups. This feature boosts the accuracy and efficiency of crash analysis, aiding our users in swift problem resolution. Learn more.

🔔 Enhanced Alerting Capabilities

• We've made significant strides in enhancing our alerting system, offering more customizable rules on Slack, MS Teams, and Discord. These improvements ensure that critical issues don't go unnoticed, enabling timely and effective responses. See documents.

🔐 Strengthening Security and Organization

• We introduced full Single Sign-On (SSO) support, enhancing security and simplifying user management, especially for users with larger teams. This update ensures a more secure and streamlined experience for teams accessing BugSplat.

📊 Advanced Analytics Tools

• We introduced a new 'Top Crash Groups' donut chart on our dashboard and web application, allowing you to identify and address pressing issues in your application quickly. This tool has been instrumental in streamlining the prioritization process for our users. Watch this space in 2024 for more improvements around visualizing your app's performance. View your Dashboard.

🎮 Unreal Engine Plugin and Other Unreal Engine Improvements

• Recognizing the importance of Unreal Engine in game development, we've dedicated considerable resources to enhancing our support. This year, we launched a dedicated Unreal Engine Plugin and made continual improvements to our SDK. Furthermore, we refined our crash grouping process for Unreal Engine crashes, focusing on clarity and ease of understanding by filtering out engine-specific noise. Learn more about our Unreal Engine support. Check out the plugin.

📢 Growing a Vibrant Community on Discord

• This year saw the launch of our Discord server, a vibrant community space for BugSplatters. It's become a hub for direct interaction, offering a platform for support, feedback, and engagement. Join our community.
• To add a bit of fun to the mix, we've been running monthly giveaways, treating our community members to exciting tech gadgets like Xboxes and PlayStations. Want to get in on the fun? Just keep your eye on the #General channel in our Discord.
• Join the server

🌱 A Step Towards Sustainability

• This year, we continued our long-standing tradition of giving back by joining the Stripe Climate program, contributing 1% of our profits to environmental causes. This commitment to sustainability has been a core part of our mission for several years. It's a significant gesture that showcases our dedication to the broader community and the planet. As we move into 2024, we aspire to diversify and expand our commitment to various causes. Learn more.

Gearing Up for 2024 🚀

Looking ahead, we're excited about the projects in our pipeline, including full Nintendo Switch support, additional security features, and the introduction of in-app crash report status tracking. These features, integrated seamlessly with tools like Jira and GitHub issues, will continue to support our commitment to simplifying and improving your workflow.

We're eager to showcase our developments at GDC 2024 in March and look forward to connecting with many of you there. As a growing bootstrapped software business, your feedback and needs directly influence our roadmap. If you have suggestions for new features, platform integrations, or third-party tools, we're all ears. We build for you.

Thank you users 👏

Finally, we would like to thank you and every other BugSplat user for your support. Your engagement and feedback are the most significant driving forces behind our product and the product experience. As we step into 2024, we're committed to delivering solutions that make your use of BugSplat even better.

Here's to a new year filled with splatting bugs and shipping super stable applications!