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Culture

How we run BugSplat and how we think about the craft. Behind the scenes, lessons learned, our take on the industry, and the build-versus-buy questions every dev team eventually faces.

Culture ·

The problems with user-reported bugs

Getting feedback from your users is an incredibly important part of the development and support process. However, traditional methods of learning about your critical defects are often not sufficient for producing great software.

Joey Plunkett Joey Plunkett · 2 min read
Culture ·

How to launch games that don't crash (often)

Shipping a game is hard. You're balancing a deadline that already slipped, a scope that keeps growing, and a player base that will tell you exactly how they feel the moment something breaks. You need every edge you can get. The biggest one is simple to say and

Joey Plunkett Joey Plunkett · 3 min read
Culture ·

The 80/20 Rule of Bug Fixing

The 80/20 rule of bug fixing: ~20% of defects cause ~80% of crashes. By identifying and fixing these critical bugs using tools like BugSplat, developers can significantly improve app stability and user experience while saving time and resources.

Joey Plunkett Joey Plunkett · 5 min read