Joey Plunkett

Four Ways to Spend Less Time (and Budget) Fixing Your Application Bugs

Finding and fixing bugs is a critical part of the development process, both in development and production, but is it possible to be more effective in less time? A poll of thousands of software industry members conducted by Stripe revealed

Better Technical Support Starts with Better Crash Data

One of the cheapest, most effective ways to grow a tech business is to be genuinely good at supporting the people who use your product. Good support lifts your conversion rate, keeps your current customers around, and gets them telling their friends nice things about you. It pays for itself